Airmeez Solutions provide faster and more efficient automation, personalized communication and recommendations, and real-time updates on reservation and service status.
Self-Serve Solutions for Efficiency and Reduced Cost
Streamline communication between staff members. With a centralized communication platform, employees can communicate with each other quickly and easily, improving collaboration and reducing errors. Additionally, these solutions can help hospitality businesses to track guest preferences and behaviour, providing valuable insights into how to improve their services and offerings.
IVA
provides an intelligent natural language voice assistant that is also learning on the job. Save caller preferences to increase efficiency and user satisfaction
Notification
Notify multiple active databases of any event via the channel of the recipients choosing with response tracking and location gathering.
Auto Form
Transcribe voice responses in any language to a finished form and automatically transfer to the proper department for review.
Web Chat
Enables a single agent (whose real phone number is hidden) to handle multiple chat conversations from a web-based interface.
Reduce Cost, Risk and Increase Efficiency
Improved customer experience: Airmeez solutions enable hospitality businesses to provide a more personalized and efficient customer experience by allowing customers to self-serve, make reservations, or request services through automated voice or chat interactions.
Increased operational efficiency: Airmeez solutions can automate many routine tasks, such as call routing and appointment scheduling, freeing up staff to focus on more critical tasks.
Enhanced security: Airmeez service providers invest heavily in security measures to protect sensitive customer data, making it more secure than storing data on local servers or devices.
Scalability: Airmeez solutions can scale up or down quickly, making it easier for hospitality businesses to adapt to changing customer needs and business requirements.
Lower costs: Implementing and maintaining an on-premise IT infrastructure can be expensive for hospitality businesses, while Airmeez solutions offer a more cost-effective alternative by eliminating the need for costly hardware and software investments.
Improved analytics: Airmeez solutions can collect and analyze customer data, providing valuable insights that can help hospitality businesses improve customer engagement, satisfaction, and loyalty.
No Code Workspace
IVA
Room booking and reservation inquiries
Check-in and check-out assistance
Room service requests and inquiries
Concierge service requests and recommendations
Event planning and coordination assistance
Billing and payment inquiries
Notification
Real-time updates on room availability and pricing
Automatic notifications for room bookings and cancellations
Notifications for scheduled events and activities
Updates on promotions and special offers
Service updates, such as maintenance or cleaning schedules
Alerts for emergency situations
Auto Form
Guest registration and check-in forms
Online reservation forms
Employee onboarding forms and paperwork
Incident report forms
Feedback and survey forms
Purchase order forms for inventory management
Vendor and supplier application forms
Compliance and regulatory forms
Web Chat
Instant messaging with staff for quick inquiries
Real-time customer support
Assistance with reservations and bookings
Providing guests with recommendations for local attractions and events
Handling guest complaints and requests in a timely manner