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Scalable & Flexible 

Communication

Airmeez is a facilitator of business communication solutions as a service.  We integrate APIs, carriers, connectors, compliances, and business tools so you can build your own custom engagement solution with our flow designer or choose from one of our existing templates to address a pain point. 

Robust Solutions with User-Friendly Operation

Airmeez is self-serve, quickly deployed with low initial setup cost, and easily maintained and expanded as your business use case grows. 

Flexible

Flexibility of installation, so you can leverage your premise hardware with the added benefit of cloud scalability in a hybrid solution when required.

Scalable

A Subscription model without expensive hardware to maintain. You can add  features, throughput and use cases as needed, no infrastructure required.

Self-Serve

Designed to be user-friendly and intuitive, Airmeez requires minimal training. This makes it easy for end-users to adopt and use the software, increasing productivity and efficiency.

Smart Automation

Airmeez uses AI and machine learning to streamline workflows and automate repetitive tasks; so employees can focus on more meaningful and work.

Airmeez IVA with intelligent AI natural language is always learning on the job. Eliminate capacity limits and caller wait times while also increasing their satisfaction. Airmeez delivers a more personalized experience, saves caller preferences, increases accuracy, and integrates seemlessly with other automated workflows like post-call surveys and ourbound appointment reminders

Interactive Virtual Agent

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No Code Applications

Notification

Notifications include emergencies, appointment reminders, delivery delays and more, with response tracking and location gathering.

Auto Form

Transcribe voice responses in any language to a finished form which is transferred to the proper department for review.

Call Back Assist

Provides the option for the caller on hold to schedule a call back at their convenience. Airmeez will call back when an agent is free based on a specific time.

Web Chat

Enables a single agent (whose real phone number is hidden) to handle multiple chat conversations form a web-based interface.

The Right Message

The Right Time

Airmeez notification is the ultimate solution for businesses looking to engage with their customers in a more effective and personalized manner. With Airmeez notification, businesses can choose from a wide variety of notification channels, including email, SMS, push notifications, and in-app notifications, to communicate with their customers in a way that suits their preferences best.

Airmeez notification comes equipped with advanced automation capabilities that allow businesses to trigger notifications based on specific events or actions; ensuring maximum engagement and conversion rates.

Virtual Agent With SoundHound

Providing award-winning accuracy of intent detection, convenience and cost-savings in healthcare, government, education and other markets.

Built on Speech-to-Meaning® and Deep Meaning Understanding® technologies, SoundHound’s advanced voice AI platform provides exceptional speed and accuracy.

This voice-enablement will allow callers to interact with Airmeez applications, providing award winning accuracy of intent detection, convenience and cost savings in healthcare, government, education and other markets. Allowing Airmeez to deliver a faster and more positive caller experience, improved efficiency of call centers, and reduce staffing challenges and costs for their customers.

A Partnership Making Leaps in Caller Satisfaction

Speech Understanding at the Speed of thought

Sales Team:

"You exceed expectations. This exactly right. We are tremendously grateful. Thank you for your swift actions and keeping our customers happy!

 

-Hospital

Deployment Team:

The customer is extremely happy!  They were appreciative of our promptness and availability as there calls rolled into the production system without skipping a beat! 

 

-Insurance Company

Support Team:

I really appreciate the quick turn around. Guinness World Records just called and mentioned this was the quickest resolution in 2020!"

 

-Hospital

Airmeez is designed to be user-friendly and intuitive, requiring minimal training or technical expertise. This makes it easy for end-users to adopt and use the software, increasing productivity and efficiency. With a drag-and-drop flow design tool, the solution can be easily modified and self-maintained

Create A Customized Experience Using Our Design Tool

Airmeez for Retail

Intelligent Customer Service Automation for a More Human Experience

Airmeez for Hospitality

Smarter Efficiency for Faster Service and Happier Guests

Airmeez for Government

Reducing Risk and Improving Compliancy

Airmeez for Education

Safer and Smarter Operations for Students, Faculty, and Parents

Airmeez for Healthcare

Increased Care and Reduced Costs with Smart Automation

What Can Airmeez Do For You?

Each of our partners offers something unique in message delivery. Depending on the requirements for each deployment, Airmeez will assist in choosing the best option for each customer’s unique needs. We don’t just offer one choice, but all of them.

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