Revolutionize Customer Experience via AI

Voice AI Agents bring conversational and routing intelligence to your contact center to create smoother customer journeys, elevate engagement, and increase first-call resolution.

In today’s complex education environments, seamless integration of AI into existing systems is crucial for realizing the full promise of AI. Praxis AI Middleware provides the necessary infrastructure to enable institution-wide AI deployment, ensuring that AI initiatives are not just experimental but are scalable and impactful across the entire organization.

Our AI Assist service helps streamline your operations by offering intelligent solutions tailored to your needs. Enhance productivity and decision-making with advanced AI technology designed for efficiency and accuracy.

Airmeez AI Assist enables Hearing Impaired Agents ( 508C) to communicate with Callers Utilizing their Existing Call Center desktop with Chat Interface. 

Airmeez Platform enables businesses to send automated, real-time notifications to customers or users via various channels like SMS, voice, or email. These platforms are used for various purposes, including sending alerts, reminders, and follow-up messages. 
 

Airmeez AI Assistant immense value to businesses by streamlining caller interactions and enhancing accessibility. Answering callers automatically ensures that no inquiry goes unattended, fostering reliability and responsiveness. Voicemail transcription adds efficiency by converting voice messages into text, allowing for quicker review and follow-up. Call deflection to SMS empowers customers with the convenience of continuing conversations via text, reducing call wait times and improving overall user experience. Meanwhile, the system’s ability to provide information instantly ensures that frequently asked questions are handled swiftly, freeing up staff for more complex tasks. Seamless integration into Microsoft Teams and other platforms centralizes communication and boosts collaboration across the organization. Additionally, a speech-enabled company directory simplifies caller navigation, making it easy for users to reach the right department or individual quickly. Together, these capabilities not only enhance customer satisfaction but also drive internal efficiency and scalability.