Airmeez provides a personalized shopping experiences, real-time product information and availability, and seamless and omni-channel communication with customer support.
Self-Serve Solutions for Efficiency and Reduced Cost
Users to have greater control over their communication needs, without having to rely on external support or expertise. This empowers users to quickly and easily set up and manage their own communication channels, without the need for specialized knowledge or technical expertise. Airmeez reduces costs associated with training specialized personnel, provides greater flexibility and agility, and allows users to quickly adjust their communications channels to meet changing needs and demands. Airmeez can help organizations improve their overall efficiency, productivity, and responsiveness, while also providing a more streamlined and personalized communication experience for their users.
IVA
provides an intelligent natural language voice assistant that is also learning on the job. Save caller preferences to increase efficiency and user satisfaction
Notification
Notify multiple active databases of any event via the channel of the recipients choosing with response tracking and location gathering.
Auto Form
Transcribe voice responses in any language to a finished form and automatically transfer to the proper department for review.
Web Chat
Enables a single agent (whose real phone number is hidden) to handle multiple chat conversations from a web-based interface.
Reduce Cost, Risk and Increase Efficiency
Improved customer experience: Airmeez solutions enable retail businesses to provide a more personalized and efficient customer experience by allowing customers to self-serve, make purchases, or request assistance through automated voice or chat interactions.
No Code Workspace
IVA
Product information, order status updates, returns and refunds, account management, support and troubleshooting, and personalized recommendations.
Notification
Order and delivery updates, promoting in-store deals, managing loyalty programs, notifying customers about out-of-stock products, and reminding them about abandoned carts.
Auto Form
Collecting customer information, filling out order forms, automating applications, simplifying employee onboarding, collecting feedback, and ensuring compliance with regulatory requirements.
Web Chat
Customer support, sales assistance, order tracking, product recommendations, technical support, and feedback/surveys.